Front Office Associate

Front Office Associate

No. of Positions: 1

Key Responsibilities:

• Handle guest check-in, check-out, and reservations efficiently.
• Manage guest queries, requests, and complaints professionally.
• Maintain accurate guest records in PMS.
• Coordinate with housekeeping for room availability updates.
• Deliver excellent guest experience aligned with brand standards.

Preferred Profile:

• Experience in Front Office operations.
• Knowledge of PMS systems preferred.
• Strong communication and presentation skills.